Everyone has a place that can do no wrong. No amount of half way decent service can make you dislike your Soft Spot place even a little. For me, my favorite place to grab a custom, hot, fresh and highly customized burger is Fuddruckers.
If you live on the West Side you know of Apple Pan. It's a great space with a unique setup. Sit around the bar, get comfy in bright red barstools and the burger-tenders take your order. Within minutes some of the best hamburgers and the freshest fries come pouring onto your counter-space.